Privacy Policy
1. Introduction
Progress Health Network, LLC (“we,” “us,” or “our”) respects your privacy and is committed
to protecting your personal information and health information in accordance with U.S.
federal and state laws, including HIPAA, CCPA/CPRA, and
equivalent privacy standards.
This Privacy Policy explains:
- What information we collect
- How we use and disclose it
- Your rights regarding your information
- How we protect your data
This Policy applies when you:
- Visit or interact with
www.progresshealthnetwork.com - Use our services (including therapy, telehealth, intake forms, or appointment requests)
- Communicate with us online or offline
By using our website or services, you consent to this Privacy Policy.
2. Information We Collect
A. Personal Information You Provide
We collect information you submit directly, including:
- Name, phone number, and email address
- Contact details for appointment scheduling
- Health, medical, or therapeutic intake information
- Insurance and billing details
- Communications with our staff or providers
Because we provide healthcare services, this may include
Protected Health Information (PHI) subject to
HIPAA protections.
B. Automatically Collected Information
When you interact with our website, we may collect:
- IP address and browser or device type
- Website usage data (pages visited, interactions)
- Cookies and analytics data
We may link this information to your personal information to improve our services.
3. How We Use Your Information
We use personal information to:
- Provide, coordinate, and manage therapy and clinical services
- Communicate about appointments, reminders, and service updates
- Verify insurance and process billing
- Improve our website and services
- Comply with legal, regulatory, and ethical requirements
We do not sell your personal information.
Marketing communications are sent only with your explicit consent.
4. HIPAA and Health Information
We follow HIPAA regulations for safeguarding PHI.
Your health information is used and disclosed only:
- With your authorization
- For treatment, payment, and healthcare operations
- As required by law (e.g., public health reporting or legal processes)
You have rights under HIPAA, including the right to access, amend, and receive an
accounting of disclosures. You may request our
Notice of Privacy Practices for more details.
5. Sharing Information
We may share your information with:
- Authorized providers and staff within our network
- Service providers supporting operations (e.g., hosting, communications)
- Legal authorities when required by law
- Third-party partners only with your explicit consent
We do not rent, sell, or lease your personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect
personal and health information. However, no system is completely secure.
If a data breach occurs, we will comply with applicable notification laws.
7. Cookies and Tracking
We use cookies and similar technologies to enhance website functionality.
You may manage cookies through your browser settings, though disabling cookies may
affect site performance.
8. Your Privacy Rights
Depending on your state of residence (including California under
CCPA/CPRA), you may have the right to:
- Access, correct, or delete your personal information
- Opt out of sharing or sale of personal data (if applicable)
- Request disclosures about our data practices
To exercise your privacy rights, please contact us using the information below.
9. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 without
parental consent. If such information is discovered, it will be deleted.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes will be posted with an updated effective date.
11. Contact Information
Progress Health Network, LLC
Email: info@progresshealthnetwork.com
Phone: (480) 992-1290
Website: www.progresshealthnetwork.com
