1. Personal Data We Collect

We may collect and process the following information when you interact with our website or services:

Identification Data: Name, email address, phone number, mailing address provided via contact or appointment forms.

Health-related Information: Any health or therapy-related information you voluntarily submit (when relevant to services provided).

Technical Data: IP address, device type, browser information, and usage analytics collected through cookies or similar technologies.

Communication Records: Messages you send us (e.g., emails, form submissions).

This information helps us deliver services, respond to inquiries, improve our website, and fulfill contractual or legal obligations.

2. Why We Collect Your Information

We process personal data for purposes that may include:

Responding to your inquiries and requests.

Scheduling appointments and managing client communications.

Enhancing website functionality and performance.

Complying with applicable U.S. laws and regulatory requirements.

3. Legal Grounds & U.S. Compliance

Unlike the GDPR’s legal bases framework, the U.S. does not have a single federal privacy law governing all personal data collection. Instead, we comply with applicable laws and best practices, including:

California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) — where applicable, it grants consumers rights to access, delete, and opt out of sharing of personal information.

Children’s Online Privacy Protection Act (COPPA) — we do not knowingly collect personal information from children under 13. If a user is under 13, parental consent is required before submission.

California Online Privacy Protection Act (CalOPPA) — we publish a privacy policy explaining how personal data is treated online.

FTC Act (Section 5) — we avoid unfair or deceptive data practices and secure personal information responsibly.

We process personal data where we have a contractual obligation, legal requirement, or your consent.

4. Data Retention

We retain personal information only as long as necessary to:

Provide services and fulfill the purposes for which it was collected.

Meet legal, accounting, or reporting requirements.

Comply with applicable U.S. regulatory obligations.

5. Your Privacy Rights (U.S. Consumers)

Depending on your state of residence and applicable law, you may have the following rights:

Access / Disclosure: Request a copy of the personal data we hold about you.

Correction: Ask us to correct inaccurate information.

Deletion: Request deletion of your personal information, subject to legal exceptions.

Opt-Out: Opt out of the sale or sharing of personal data (where such terms apply).

Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights under applicable laws like CCPA/CPRA.

To exercise these rights, contact us at the details provided below.

6. Minors & Children

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without verified parental consent. If you believe we have collected such data, please contact us to request removal.

7. Data Sharing & Third Parties

We may share personal information with:

Service providers who help deliver services (e.g., hosting, analytics, email systems).

Legal and compliance partners as required by law.

Other entities with your consent.

We require third parties to protect personal data in accordance with industry security standards.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, or misuse.

9. Cookies & Tracking

We use cookies and similar technologies to enhance your experience and gather analytics. You can control cookie preferences through your browser settings or consent tools provided on our website.

10. Contact & Privacy Requests

If you have questions or wish to make a privacy rights request, please contact:

Email: info@progresshealthnetwork.com

Phone: (480) 992-1290

We will acknowledge and respond to verifiable requests under applicable law.

Effective Date

This policy is effective as of 15 november 2025 and may be updated from time to time to reflect legal or regulatory changes.